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Call Centre

24 hours a day, 7 days a week, 365 days a year, we are here to assist you. Simply call us toll free at 800 2211 and one of our multi-lingual agents will be happy to assist you.

Features and Benefits

  • The service is available round the clock free of charge
  • Interactive Voice Response System (IVR) or assistance of Customer Relationship Officers
  • Telephone banking facility
  • Account or balance enquiry
  • Product information
  • Credit card related services/queries/activation
  • Utility bills payment
  • Inter Account Funds transfer
  • Statement requests
  • Loan details
  • Retail Banking products & services at your door steps through DSF Agents
  • Service available both in Arabic and English

Eligibility Criteria

  • All NBADdirect account holders & non account holders

How To Access

  • If you are in UAE, Call Toll Free 800-2211
  • If you are outside UAE, Call +971 2 6666164


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