It has come to the NBAD´s attention that some internet fraudsters are circulating e-mail that displays a link to the website. Through such e-mail messages, you may be directed to websites appearing to be genuine, and asked to key-in your confidential information. Please be beware of such messages; the only aim of such e-mail with links to fake website is to entice customers to enter their password and security details with the express intention of capturing and using such sensitive information to defraud customers.
While the fake website resembles the Bank´s true website, please be warned that the above website is a FAKE website which has been set up by fraudsters to defraud our customers.
As the security of our most valuable customers accounts is always NBAD´s main concern, the Bank expressly requests that should you receive such an e-mail, you should avoid clicking on the link provided and immediately delete this e-mail from your computer.
As you will know, the true, legitimate and legal website address (URL) of NBAD´s website is www.nbad.com.
E-mails that you receive from NBAD will never ask for sensitive information such as Account Number, ATM PIN, login Passwords, and for communication of transaction advice, and under any circumstances we will never request you to prove your login credentials and personal details via a link in the e-mail.
Further, it is always a good practice to simply delete all unsolicited e-mails that claim you have won a lottery and must pay some advances or inviting you to participate in various web surveys to claim your prize.
Kindly exercise extreme caution and report such e-mails to us immediately through e-mail to nbadOnline@nbad.com
We are determined to continue with our effort to constantly improve our services to our customers. Please do not hesitate to contact us if you ever have any comments and complaints about any of our services. Your feedback is very important for us to further improve our services.
To Contact us or to report any suspicious e-mails, letters, websites or phone calls
In UAE : Toll Free 8002211
From outside UAE : + 971 2 6937777
Sunday to Thursday : 8:00 AM to 11:00 PM (8:00 AM to 4:00 PM on Saturday)
E-mail : firstname.lastname@example.org
Security Note: Protect your Computer against malicious programs, Trojans and Sypwares that might be infecting your PC. Install anti-virus software preferably with a personal firewall that prevents unauthorized intrusions into your PC and ensure that your anti-virus software is updated regularly. Some of the anti-virus software available in the market are KAPERSKY, AVG, GIANT, McAfee, Norton, or Trend Micro. Kindly visit www.nbad.ae for other important guidelines, security alerts and tips to counter fraud and phishing attempts.